Returns & Exchanges

At Viani Milano, we are committed to ensuring your complete satisfaction with our Italian-crafted collections. If your purchase does not meet your expectations, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unworn items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Ship and Track

  Drop off your package at any authorized courier location; your refund or exchange will be processed within 5-7 business days of receipt.