Frequently Asked Questions
Everything you need to know about your Viani Milano experience.
Where does Viani Milano ship from?
All our orders are curated and dispatched directly from our atelier in Milan, Italy, ensuring authentic Italian craftsmanship reaches your doorstep.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all tags and designer packaging intact.
How do I determine my correct size?
Our garments follow standard European sizing. We provide a detailed size guide on each product page with specific measurements to help you find the perfect fit.
Do you offer international shipping?
Yes, we ship worldwide via premium couriers. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
Are your materials sustainably sourced?
Viani Milano is committed to ethical fashion. We source our textiles from local Italian mills that prioritize sustainable production and high-quality natural fibers.